Our People & The Alliance Pathway
We see our cleaning staff as an extension of your company: they operate within your place of work and may encounter both workers and customers of yours as they perform their duties.
That’s a big responsibility for us, and one we take very seriously.
We hire the best people we can find, then train and motivate them throughout their career to adopt and embrace Alliance Cleaning’s values.
The first thing we look for is the right attitude – more so than experience or ability.
We are confident that people who care and have pride in themselves can be taught to be great cleaners regardless of their initial skillset or experience.
It’s not enough to simply get the job done: every individual represents both our company and yours, which is why we seek out the right staff for the culture we’ve created.
We Look For…
People we can trust to operate honestly and safely in your workplace.
People who respect your property and your need for a clean working environment, and the duty of care they have in representing our company through yours.
A commitment to transparency to take ownership of mistakes and fix problems quickly, without fuss or denial.
The integrity to call someone out if something is wrong, to put their hands up and deal with their own faults, and to treat their own colleagues, yours, and your customers with consideration and esteem.
A sense of empathy to ask themselves “why is this an issue and what would make the client happiest?” when confronted with a problem or difficult situation.
Dennis Baker, 59, from Croydon
Dennis is proud to be one of Alliance Cleaning’s original employees from when the business started. And he says his career progression from part-time cleaner to today’s role of Business Support Manager would not have been possible without the continuous support of his mentors.
Just a few months after joining he became Site Supervisor which entails checking on the cleaners and their stock. But it was only a year before a junior manager’s position then became available which he says he was ‘encouraged’ to apply for. The latest promotion meant Dennis suddenly found himself in charge of a team of around 80 people across different sites.
He said: “To be honest I was a bit frightened at first but they encouraged me and said I could do it. I had a good team of directors around me who helped and guided me and it boosted my confidence. I have never looked back.” He was supported with additional training, including Payroll and how to prepare a Start-up Packs for the staff.
And, over the next two to three years worked his way even further up the ladder to secure a Senior Manager’s position, responsible for four junior managers and their teams. At this time he was trained in the additional skills required, including recruitment.
Today, he is also in charge of the company’s car fleet. “It’s not just a company, it’s more of a family and that’s the reason why I love working here,” he said. “The Alliance way is the right way as long as you abide by the rules. I went all the way in the company because they have time for the staff they employ. I don’t know of any other company out there who works the way we work.”
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